Organizational systems, as well as specific integration of social and technical systems are extremely important for the development of human society. The most part, the problems of managing these systems are reduced to operations research - a generic term for activities that define the processes involved in the functions of organizational systems, and hence the term operations research. Field of study operations research as a scientific discipline, the organizational processes and activities that are being carried out and an important determinant of the intention to find the best decisions in managing the operations undertaken to achieve the set goals of the system. The generality of operations research is reflected in the fact that apply to all types of organizational systems - commercial, industrial, agricultural, military, medical, educational, government, and the like. Users of operations research decision makers - managers, whose task is to efficiently and effectively manage organizational systems. In this paper we consider operational research and conceptual foundations that enable its effective use in solving the problem of organizational systems.